ONLINE STORE REGULATIONS

Natalia Mal Art | Modern resin paintings

 

§ 1

 

Introductory provisions

 

1. The "Natalia Mal Art" online store, available at www.nataliamalart.com, is run by Piotr Malinowski, who runs a business under the name PIOMAL;, entered into the Central Register and Information on Economic Activity (CEIDG) kept by the competent minister for economy, NIP 5782981858

 

2. These Regulations are addressed to both Consumers and Entrepreneurs using the Store and define the rules of using the Online Store as well as the rules and procedure for concluding Sales Agreements with the Customer at a distance via the Store.

 

§ 2

 

Definitions

 

Consumer- a natural person concluding a contract with the Seller as part of the Store, the subject of which is not directly related to its business or professional activity.

 

Seller- "PIOMAL" Piotr Malinowski in Milejewo at ul. Elbląska 28, postal code 82-316, NIP  5782981858

 

Seller - a natural person running a business under the name "PIOMAL" Piotr Malinowski, entered into the Central Register and Information on Economic Activity (CEIDG) kept by the minister competent for economy, NIP 5782981858

 

Client- each entity making purchases through the Store.

 

Entrepreneur- a natural person, a legal person and an organizational unit that is not a legal person, the separate law of which grants legal capacity, performing on its own behalf an economic activity that uses the Store.

 

Store- an online store run by the Seller at the internet address www.nataliamalart.com

 

Distance contract- a contract concluded with the Customer as part of an organized system of concluding distance contracts (as part of the Store), without the simultaneous physical presence of the parties, with the sole use of one or more means of distance communication up to and including the conclusion of the contract.

 

Statute- these Store regulations.

 

Order- the Customer's declaration of intent submitted via the Order Form and aimed directly at concluding the Product Sales Agreement or Products with the Seller.

 

Account- customer account in the store, it contains data provided by the customer and information about orders placed by him in the store.

 

Registration form- a form available in the Store, enabling the creation of an Account.

 

The order form- an interactive form available in the Store that allows you to place an Order, in particular by adding Products to the Cart and defining the terms of the Sales Agreement, including the method of delivery and payment.

 

Basket- an element of the Store's software, in which the Products selected for purchase are visible, and it is also possible to determine and modify the Order data, in particular the quantity of products.

 

Product- a movable item / service available in the Store which is the subject of the Sales Agreement between the Customer and the Seller.

 

Sales agreement- Product sales contract concluded or concluded between the Customer and the Seller via the Online Store. The Sales Agreement also means - according to the features of the Product - a contract for the provision of services and a contract for specific work.

 

§ 3

 

Contact with the Store

 

 

Seller's address: Elbląska 28, 82-316 Milejewo

 

Seller's e-mail address: resin.artdecoration@gmail.com

 

Seller's telephone number: +48 668 220 694

 

Seller's bank account number: Santander 20 1090 2617 0000 0001 4329 3541

 

The Customer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.

 

The customer may communicate by phone with the Seller between 10:00 a.m. and 6:00 p.m.

 

§ 4

 

Technical requirements

 

To use the Store, including viewing the Store's assortment and placing orders for Products, you must:

 

- terminal device with access to the Internet and a web browser

 

- an active e-mail account (e-mail),

 

 

 

§ 5

 

General information

 

 

 

1. The Seller, to the fullest extent permitted by law, shall not be liable for any disruptions, including interruptions in the functioning of the Store, caused by force majeure, unlawful actions of third parties or incompatibility of the Online Store with the Customer's technical infrastructure.

 

2. Viewing the Store's assortment does not require creating an Account.

Placing orders by the Customer for Products in the Store's assortment is possible by providing the necessary personal and address data enabling the Order to be completed without creating an Account.

 

3. The prices given in the Store are given in Polish zlotys and are gross prices (including VAT).

 

4. The final (final) amount to be paid by the Customer consists of the price for the Product, about which the Customer is informed on the Store's website when placing the Order, including at the time of expressing the will to be bound by the Sales Agreement.

 

5. When the nature of the subject of the Agreement does not allow, judging reasonably, to calculate the final (final) price in advance, information on the manner in which the price will be calculated, as well as charges for transport, delivery, postal services and other costs, will be given in the Store in the Product description.

 

 

 

§ 6

 

Rules for placing an Order

 

 

 

In order to place an Order:

 

- select the Product that is the subject of the Order, and then click the 'Add to Cart' button (or equivalent);

 

- use the option of placing an Order without registration;

 

- fill in the Order Form by entering the details of the recipient of the Order and the address to which the Product delivery is to take place, enter the invoice details, if different from the details of the recipient of the Order,

 

- click the 'Order' button and confirm the order

 

- pay for the order within a specified period, subject to § 8 point 3.

 

 

 

§ 7

 

Delivery and payment methods offered

 

 

 

The Customer may use the following methods of delivery or collection of the ordered Product:

 

- Courier delivery

- Shipment by traditional mail

 

The customer can use the following payment methods:

 

- Payment by bank transfer to the Seller's account

 

 

 

§ 8

 

Execution of the sales contract

 

 

 

1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with § 6 of the Regulations.

 

2. After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation takes place by sending the Customer an appropriate e-mail to the Customer's e-mail address provided when placing the Order, which contains at least the Seller's declaration of receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.

 

3. If the Customer chooses:

 

- payment by bank transfer, the Customer is obliged to make the payment within 5 calendar days from the date of the Sale Agreement - otherwise the order will be canceled.

 

4. If the Customer has chosen a delivery method other than personal collection, the Product will be shipped by the Seller within the time specified in its description (subject to paragraph 5 of this section), in the manner chosen by the Customer when placing the Order.

 

5. In the case of ordering Products with different delivery dates, the delivery date is the longest given date.

 

6. In the case of ordering Products with different delivery times, the Customer has the option of requesting delivery of the Products in parts or delivery of all Products after completing the entire order.

 

7. The start of the period for delivery of the Product to the Customer is counted as follows:

 

- if the Customer chooses the method of payment by bank transfer - from the date of crediting the Seller's bank account.

 

-  if the Customer selects a personal Product collection, the Product will be ready for collection by the Customer within the time specified in the Product description. The Customer will be additionally informed by the Seller about the readiness of the Product for collection by sending an appropriate e-mail to the Customer's e-mail address provided when placing the Order.

 

8. The Product is delivered in Poland.

 

9. Product delivery also takes place within the European Union - shipping costs are agreed individually.

 

10. The delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. Product delivery costs (including charges for transport, delivery and postal services) are indicated to the Customer in an e-mail message after placing the Order.

 

11. Personal collection of the Product by the Customer is free of charge.

 

PRIVACY POLICY

 

online store www.nataliamalart.com

 

 

1. General information

This Privacy Policy sets out the rules for the processing and protection of personal data provided by Users in connection with their use of shopping services through the Website.

 

2. The administrator of personal data contained in the website is 'PIOMAL' Piotr Malinowski with its registered office in Milejewo, 82-316, Elbląska 28; NIP 5782981858.

 

 

3. In the interests of the security of the data entrusted to us, we have developed internal procedures and recommendations to prevent disclosure of data to unauthorized persons. We control their performance and constantly check their compliance with the relevant legal acts - the Act on the protection of personal data, the Act on the provision of electronic services, as well as all types of executive acts and Community legislation.

 

 

4. Personal data are processed on the basis of the consent expressed by the User and in cases where the law authorizes the Administrator to process personal data on the basis of legal provisions or to implement the contract concluded between the parties.

 

 

5. The website performs the functions of obtaining information about users and their behavior in the following way:

a) through information entered voluntarily in forms

 

 

6. The website collects information voluntarily provided by the user.

 

 

7. The data provided in the form are processed for the purpose resulting from the function of a specific form, eg in order to process the information contact or order.

 

 

8. Personal data left on the website will not be sold or made available to third parties, in accordance with the provisions of the Personal Data Protection Act.

 

 

9. The data contained in the form may be viewed by the natural person who placed it there. This person also has the right to modify and stop processing his data at any time.

 

 

10. We reserve the right to change the privacy policy of the website, which may be affected by the development of internet technology, possible changes to the law in the field of personal data protection and the development of our website. We will inform you about any changes in a visible and understandable way.

 

If in doubt about any of the provisions of this privacy policy, we are available - our data can be found in the tab - CONTACT.

 

RETURN POLICY

 

§ 1

 

The right to withdraw from the contract

 

 

 

1. The consumer may withdraw from the Sales Agreement within 14 days without giving any reason (this does not apply to custom-painted works and e-books).

 

2. The running of the time limit specified in sec. 1 begins with the delivery of the Product to the Consumer or a person other than the carrier designated by him.

 

3. In the case of an Agreement that covers many Products that are delivered separately, in batches or in parts, the time limit specified in sec. 1 runs from the delivery of the last item, batch or part.

 

4. The consumer may withdraw from the Agreement by submitting to the Seller a declaration of withdrawal from the Agreement. To meet the deadline for withdrawing from the Agreement, it is enough for the Consumer to send a statement before the expiry of this period.

 

The statement may be sent by traditional mail or by e-mail by sending the statement to the Seller's e-mail address - the Seller's contact details are specified in § 3 of the Store Regulations.

 

5. Consequences of withdrawal from the Agreement:

 

In the event of withdrawal from a Distance Agreement, the Agreement shall be considered void.

 

In the event of withdrawal from the Agreement, the Seller shall immediately return to the Consumer, not later than within 14 days from the date of receipt of the Consumer's statement on withdrawal from the Agreement, all payments made by him, including the costs of delivering the goods, except for additional costs resulting from the method of delivery chosen by the Consumer. other than the cheapest standard delivery method offered by the Seller.

 

The reimbursement will be made by the Seller using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer has expressly agreed to a different solution that will not involve any costs for him.

 

The Seller may withhold the reimbursement until receipt of the Product back or until proof of its return is provided to him, whichever occurs first.

 

The consumer should return the Product to the Seller's address provided in these Regulations immediately, no later than 14 days from the day on which he informed the Seller about the withdrawal from the Agreement. The deadline will be met if the Consumer sends the Product back within 14 days.

 

The consumer bears the direct costs of returning the Product, including the costs of returning the Product, if, due to its nature, the Product could not be returned by regular mail.

 

The consumer is only responsible for reducing the value of the Product resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the Product.

 

If, due to the nature of the Product, it cannot be returned by regular mail, information about this, as well as about the cost of returning the Product, will be provided by e-mail.

 

6. The right to withdraw from a distance contract is not entitled to the Consumer in relation to the Agreement:

 

- in which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specification or serving to satisfy his individual needs,

 

- for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the commencement of the service that after the performance of the service by the Seller, he will lose the right to withdraw from the Agreement,

 

 

 

§ 2

 

Complaint and warranty

 

 

 

1. The Sales Agreement covers new Products.

 

2. In the event of a defect in the goods purchased from the Seller, the Customer has the right to make a complaint based on the provisions on warranty in the Civil Code.

 

3. Complaints should be submitted in writing or electronically to the addresses of the Seller provided in these Regulations.

 

4. It is recommended to include in the complaint, inter alia, a brief description of the defect, the circumstances (including the date) of its occurrence, the details of the customer submitting the complaint, and the customer's request in connection with the defect of the goods.

 

5. The Seller will respond to the complaint immediately, no later than within 14 days, and if he does not do so within this period, it is considered that the Customer's request was considered justified.

 

6. Goods returned as part of the complaint procedure should be sent to the address given in § 3 of the Store Regulations.

 

 

 

§ 3

 

Out-of-court ways of dealing with complaints and redress

 

 

 

Detailed information on the possibility for the Consumer to use extrajudicial means of dealing with complaints and redress and the rules of access to these procedures are available at the offices and on the websites of poviat (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Voivodeship Inspectorates of Inspection Handlowa and at the following internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.

 

The consumer has the following exemplary possibilities of using extrajudicial means of dealing with complaints and redress:

 

- the consumer is entitled to apply to a permanent amicable consumer court, referred to in art. 37 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to settle a dispute arising from the Agreement concluded with the Seller.

 

- the consumer is entitled to apply to the provincial inspector of the Trade Inspection, in accordance with Art. 36 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Seller.

 

- the consumer may obtain free assistance in resolving the dispute between him and the Seller, also using the free assistance of a poviat (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers).

 

 

 

§ 4

 

Personal data in the Online Store

 

 

 

1. The administrator of personal data of Customers collected via the Online Store is the Seller.

 

2. Customers' personal data collected by the administrator via the Online Store are collected in order to implement the Sales Agreement, and if the Customer agrees - also for marketing purposes.

 

3. In the case of a Customer who uses the Online Store with the method of delivery by courier, the Administrator provides the Customer's collected personal data to the selected carrier or intermediary performing the shipment at the request of the Administrator.

 

4. The customer has the right to access their data and correct them.

 

5. Providing personal data is voluntary, but failure to provide the personal data indicated in the Regulations necessary to conclude a Sales Agreement results in the inability to conclude this contract.

 

 

 

§ 5

 

Final Provisions

 

1. Agreements concluded through the Online Store are concluded in Polish.

 

2. The Seller reserves the right to amend the Regulations for important reasons, that is: changes in the law, changes in payment and delivery methods - to the extent to which these changes affect the implementation of the provisions of these Regulations. The Seller will inform the Customer about each change at least 7 days in advance.

 

3. In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the act on the provision of electronic services; the Act on Consumer Rights, the Act on the Protection of Personal Data.

 

4. The customer has the right to use extrajudicial means of dealing with complaints and redress. For this purpose, he may submit a complaint via the EU ODR internet platform available at: http://ec.europa.eu/consumers/odr/.